surface pro 4 screen has a pink tint or color changes when scrolling

Anonymous
2015-10-27T04:28:16+00:00

Hello all,

Does anyone have a solution to why when I scroll my screen goes from white to  pink, I can't stop noticing it.  I was watching you tube and when I scrolled down to read comments I could clearly see the pink fading in and out.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-05T04:36:03+00:00

The 11/2 update fixed the tint and flickering issue for me.. glad I gave it another chance buying the SP4 and installing the update.  The funny thing is when I did the update once the display driver still showed the old version and of course the tint issue remained. But doing the update again fixed it.

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Anonymous
2015-11-03T01:49:41+00:00

Microsoft just released a firmware update that has fixed the problem for me. See:

https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-pro-4-update-history?os=windows-10

No more screen flickering or tint changing. The update should be titled System Firmware Update -11/2/2015.

MODERATOR EDIT (11/3/2015): I marked this as the answer - thanks for the confirmation Jacob!  For those of you receiving "display adapter...stopped responding" errors on Surface Pro 4 please share here, a thread specific to that error...

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  1. Anonymous
    2015-10-28T23:48:53+00:00

    I have 2 i7 512gb sp4s on pre-order.  If these problems are not fixed by the time they are ready to be picked up I will cancel the orders.  $2200 is way to much to pay for a device that has not been vetted properly before being released to the public.  Microsoft needs to get on the ball and correct these problems immediately or public confidence will be lost and the sale of Surface 4 products will fail resulting in a tremendous financial loss for Microsoft.

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  2. Anonymous
    2015-10-28T22:20:30+00:00

    Purschased the SP4, love the build quality. Have the same annoying problem reported by others here, where the scrolling causes the screen to turn from white to pink or blue tinge.. Hope it's a firmware fix that will resolve it. If I don't hear of a fix in the next day or so, I intend to return it.. 1.1K is a lot of money to overlook this problem

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  3. Anonymous
    2015-10-28T17:19:30+00:00

    When I scroll web pages, the screen appears this light reddish or pink hue color. But when I reach the bottom of the page I am scrolling, it returns to normal color.

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