It is happening, again, to me today... my surface pro 3 suddenly died again after 3 years.. look like I have to play around with it hoping it will wake up again...
Surface Pro 3 - completely dead
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Anonymous
My Surface Pro 3 has died after two years, I've tried all the 'wake-up' fixes, still nothing. Very unhappy if this needs to be replaced, it seems a lot of money for two years use. Can anyone help or suggest a reasonable repair service in Central London?
Surface | Surface Pro | Install and update
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Anonymous
2018-10-16T02:39:54+00:00 -
Anonymous
2018-10-17T20:45:19+00:00 I have has the Pro 3 since the day it was launched and apart from the odd volume up/on fix, usually following the battery dying while in use - not connecting the power before clicking OK to the low battery message - all has been fine. Yesterday I put it down for an hour and came back to a brick. Tried everything I can find on the web, including this thread but no luck. Am I doing this wrong or am I the only person whose display or HDD has failed?
So, I do the 30s hard off. Whether bending or not when I turn on I get the keyboard light but nothing else. No hint of the backlight. Leave it on for an hour and the fan cuts in but other than that its a brick. Tried it on the docking station but the same. I know power and dock are fine as using them with my work SP3 too.
Any further thoughts from folk here?
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Anonymous
2018-10-28T16:27:53+00:00 It worked for me as well! Thanks! However, I am not so sure if NEVER SLEEP will do the trick? Guess it will need something like NEVER DIE?
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Anonymous
2018-10-28T16:48:41+00:00 Update. Gave up on my SP3. Left it until the battery was completely dead by using the rubber band technique and then tried to bring it back to life - absolutely nothing, so bit the bullet and bought a new one. Painful but not a lot else to do!
As I have ab expensive brick I decided to try taking the screen off a la YouTube to see if the SSD was working or whether disconnecting the battery and re-trying would bring it back to life. Nowhere are easy as it looks and it cracked as soon as I tried to lever it up at all. Oh well, nothing lost.
Took the SSD out and popped it in an enclosure and apart from having to remember where I had stored the BitLocker unlock code it works perfectly. popped it back in and tried booting, albeit with cracked screen - absolutely no signs of life. Clearly something somewhere has gone pop, so other than now having a 256GB external disk the rest is destined for the recycling...
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Anonymous
2018-10-28T17:40:23+00:00 Sorry to hear that! I imagine eventually it will happen to all of us. The breaking part. I refuse to buy another one. I use mine now for the portability. I hope in two years you do not find your new one is having the same issue. With the upgrades I would expect them to have improved upon the design. Unless it is truly a flaw designed to encourage the purchase of a new product. In any case, best of luck to you!