All i did was push the screen in hard on the upper left corner by the power button and i pressed the power button. Reason i had it sitting in the drawer is because when it died back in june, i tried every method possible and it would not turn on. I needed a computer especially one with a lot of important files trapped inside. So i had no choice but to buy a new computer(MACBOOK PRO). And i will never ever be another Microsoft computer. They didnt stand by this issue that a lot of people had to deal with. A computer that cost me $1300 or whatever it was should not only last 2 years lol. THEN they want 600 for a replacement, F outta here with that.
Surface Pro 3 - completely dead
My Surface Pro 3 has died after two years, I've tried all the 'wake-up' fixes, still nothing. Very unhappy if this needs to be replaced, it seems a lot of money for two years use. Can anyone help or suggest a reasonable repair service in Central London?
Surface | Surface Pro | Install and update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
43 answers
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Anonymous
2018-12-13T23:31:01+00:00 -
Anonymous
2018-09-13T14:27:30+00:00 I finally got the bl00dy thing going!
Unbelievably, if you slightly bend the Surface in whilst holding the power key down it will start up. It takes a few goes, but it stayed on long enough on one occasion for me to go to settings and select NEVER SLEEP.
Microsoft, you are a disgrace, you wanted nearly £500 for a replacement, I'll never buy a Microsoft product again, you are no better than a snake oil salesman. Your silence on this issue is shameful.
THIS WORKED FOR ME!!! My 2 yr old Surface Pro 3 would not start today. Never happened before. After trying everything, and being totally frustrated and ready to toss the thing out the window, I read this advice about 'slightly bending' it and it worked! Bent the upper left corner down while pushing the start button. It took 10-15 tries. Ridiculous that Microsoft, among the richest companies in the world, make such crap.
ME TOO
You are great
And Microsoft a sh.
They asked me 690€ to send the Pro 3 4 years old to Germany and change by a pro 4
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Anonymous
2018-08-29T14:15:38+00:00 I finally got the bl00dy thing going!
Unbelievably, if you slightly bend the Surface in whilst holding the power key down it will start up. It takes a few goes, but it stayed on long enough on one occasion for me to go to settings and select NEVER SLEEP.
Microsoft, you are a disgrace, you wanted nearly £500 for a replacement, I'll never buy a Microsoft product again, you are no better than a snake oil salesman. Your silence on this issue is shameful.
Thanks!! This actually worked, after having tried almost everything else. And agree, it is almost unbelievable that bending a machine which is supposed to be a quality product, is actually part of getting it to work.
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Anonymous
2018-08-11T16:58:18+00:00 Is this a hardware failure? Like a bad contact in the switch?
Anybody knows?
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Anonymous
2018-04-23T15:52:19+00:00 Same experience I had!!! Microsoft clearly will not stand behind this product...they won't even repair it. They'll offer you a new pro4 for 600...but what about when that one quits on you for no reason??? Will we be stuck in this never ending $600 loop? I just wanted them to fix it...even though it's their fault, I would be willing to pay a service fee for a fix...TOTALLY disappointed with Microsoft...I will never buy one of their devices again. Stick with Apple for tablets and anyone else for laptops.