My Surface Book 2 i7 256gb is experiencing coil whine.

Anonymous
2017-11-21T08:05:28+00:00

Is there anyway to get around this?

Definitely notice coil whine whenever my SB2 is plugged into charging and on high performance mode. I am concerned about this issue as I was hoping issues like these didn't come with such a high price tag.

Surface | Surface Book | Power and battery

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Anonymous
2018-04-16T18:14:15+00:00

Update 8/1/2018:

Thank you for your feedback. We have published a set of drivers and system updates which helps mitigate this issue. This is now available in Windows Update.

We recommend that you install the latest updates to keep your Surface performing its best. You can get updates now by checking Settings > Update & Security > Windows Update.

As a temporary workaround, we suggest that when your Surface is plugged into the power supply, click on the battery icon in the Windows taskbar and set the Power Mode slider to either “Recommended” or “Better performance.”

You can find the details of the latest update on our Surface Book 2 update history page.

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  1. Anonymous
    2018-04-16T19:13:44+00:00

    This is NOT a workaround. When I load the Camera app without power supply the coil whine noise starts. This is in any battery modes...

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  2. Anonymous
    2018-04-16T19:48:32+00:00

    This is NOT a workaround. When I load the Camera app without power supply the coil whine noise starts. This is in any battery modes...

    Tried that now and the same för me... Microsoft this sucks! Take care of your flagship. Besides this issue this is a beautiful machine. So close to the perfect laptop and could really kick Apple's ass. So don't let this issue start the rumor and bad rep that destroys the Surface Book line...

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  3. Anonymous
    2018-04-17T18:59:42+00:00

    Please do not mark this thread as "ANSWERED". Until you have a proper fix, please leave the thread as "UNANSWERED" as this is misleading new comer to read your FALSE instructions. 

    I don't understand how this will "raise visibility". Surely it has the opposite effect.

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  4. Anonymous
    2018-04-26T22:52:52+00:00

    Hi Laya,

    Please cancel the marking of this thread as 'Answered'.

    The problem raised has not been "answered."

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