My Surface Book 2 i7 256gb is experiencing coil whine.

Anonymous
2017-11-21T08:05:28+00:00

Is there anyway to get around this?

Definitely notice coil whine whenever my SB2 is plugged into charging and on high performance mode. I am concerned about this issue as I was hoping issues like these didn't come with such a high price tag.

Surface | Surface Book | Power and battery

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Anonymous
2018-04-16T18:14:15+00:00

Update 8/1/2018:

Thank you for your feedback. We have published a set of drivers and system updates which helps mitigate this issue. This is now available in Windows Update.

We recommend that you install the latest updates to keep your Surface performing its best. You can get updates now by checking Settings > Update & Security > Windows Update.

As a temporary workaround, we suggest that when your Surface is plugged into the power supply, click on the battery icon in the Windows taskbar and set the Power Mode slider to either “Recommended” or “Better performance.”

You can find the details of the latest update on our Surface Book 2 update history page.

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  1. Anonymous
    2018-03-28T22:20:42+00:00

    My feedback hub now lists a new link (not helpful!):

     https://aka.ms/Ruy7gp

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  2. Anonymous
    2018-03-28T20:47:22+00:00

    I searched for Surface Book 2 experiences Coil Whine and couldnt find it in the list?

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  3. Anonymous
    2018-03-28T20:34:55+00:00

    Hi Joe - sorry to hear that.  Hopefully people will see my link to the feedback hub or from the hub to this page and between them we'll get some Microsoft attention to this issue (and feedback to us users so we'll know what's going on).

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  4. Anonymous
    2018-03-28T17:25:38+00:00

    "your account does not have acces to this issue"... guess since iam german my feedback must be considered different..

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