My Surface Book 2 i7 256gb is experiencing coil whine.

Anonymous
2017-11-21T08:05:28+00:00

Is there anyway to get around this?

Definitely notice coil whine whenever my SB2 is plugged into charging and on high performance mode. I am concerned about this issue as I was hoping issues like these didn't come with such a high price tag.

Surface | Surface Book | Power and battery

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Anonymous
2018-04-16T18:14:15+00:00

Update 8/1/2018:

Thank you for your feedback. We have published a set of drivers and system updates which helps mitigate this issue. This is now available in Windows Update.

We recommend that you install the latest updates to keep your Surface performing its best. You can get updates now by checking Settings > Update & Security > Windows Update.

As a temporary workaround, we suggest that when your Surface is plugged into the power supply, click on the battery icon in the Windows taskbar and set the Power Mode slider to either “Recommended” or “Better performance.”

You can find the details of the latest update on our Surface Book 2 update history page.

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  1. Anonymous
    2018-06-22T15:35:39+00:00

    Hi RDC1969,

    We appreciate your patience with regard to the issue. Kindly monitor the thread as we would update the pinned post once a solution is available.

    Should you have other inquiries feel free to post back.

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  2. Anonymous
    2018-06-22T12:05:47+00:00

    Can we please get an official update?

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  3. Anonymous
    2018-06-21T19:52:13+00:00

    I'm on the forth Surface Book 2, 16/512GB, all 4 machines experienced coil whine issue.

    I had

    x1 with Lot 1748 and x3 Lot 1751.

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  4. Anonymous
    2018-06-19T12:32:46+00:00

    I have the same issue as suggested here.

    Extreme coil whine while plugged into an AC adaptor, particularly noticeable while set to "Best Performance."

    I am considering my options at the moment but want to add my name to this list and add that the noise is unnacceptable.

    Microsoft really needs to be doing something about this as soon as possible.

    I will try to contribute to the conversation with any updates.

    I ask that you continue to raise some noise on this issue until it is resolved.

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