Thank you for your response, apologies for delay, I have been on holiday away from my Surface Pro 4.
I clicked on C:\Program Files\Common Files\microsoft shared\ink\ShapeCollector.exe
and here is a screenshot of what popped up on my screen.
I clicked 'Teach the recognizer your handwriting style'
I clicked the 'Sentences' link
I clicked 'Next'
I then used the stylus to write some stuff...
I then clicked 'Save' and the following showed up, so I clicked 'Yes'.
I have set up the event viewer to record the logs as you requested. I assume you'll want them attached at some point?
Cheers