There are no handwriting options for this language - SP4/Win10

Anonymous
2016-04-11T00:58:38+00:00

Hello, 

I have a Surface Pro 4 with windows 10 using Australia English. When I download language packs it comes up with "there are no handwriting options for your language" I have the location and date set to Aus but still nothing. I am able to write using the pen pad keyboard but I am unable to correct any letters that the computer doesn't recognize. 

This is the same no matter what language I have it set (English - USA)

Any help would be much appreciated. 

Cheers

***Post moved by the moderator to the appropriate forum category.***

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2017-08-18T18:33:10+00:00

    just Bought the sp4 and was looking for the handwriting Personalized i found something like it by going to the Bottom of My Screen Clicking on the Little pen looking thing •Clicked on get to know MY handwriting. at All of it worker well.

    I hope this helps.

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  2. Anonymous
    2017-05-02T04:31:33+00:00

    By the way, the Creators Update solves this issue.

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  3. Anonymous
    2017-01-20T07:13:45+00:00

    Screen 1 of 0 for English (United States).

    No handwriting option listed for other languages.

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  4. Anonymous
    2017-01-03T13:40:26+00:00

    Hello,

    To isolate the issue, can you check what happens when open this executable file?

    C:\Program Files\Common Files\microsoft shared\ink\ShapeCollector.exe\ShapeCollector.exe

    Please follow these steps to create logs:

    Event Viewer > Application and Services Logs > Microsoft > Windows:

    -All-User-Install-Agent (Right Click Save All Events As...)

    -LanguagePackSetup (Right Click Save All Events As...)

    -LiveId (Right Click Save All Events As...)

    Event Viewer > Windows Logs:

    -Application (Right Click Save All Events As...)

    Also, send us a screenshot of what you see in:

    Settings > Time & Language > Additional Date Time & Regional Settings > Add a language > Advanced Settings

    Regards.

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  5. Anonymous
    2016-10-13T07:56:01+00:00

    Hi Stefano,

    We suggest you refer to this link for more information about Handwriting Recognition.

    Should you have any further questions, feel free to ask.

    Regards.

    How is this link supposed to help any of us?

    There's an issue here and, has stated in your link, this feature is not working for us:

    "You can dynamically add recognizers to the ink services system."

    We simply can't do that.

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