Most of us here are Dock 1 users I believe.
Cheers.
Monitor stuck on displayport with 640x480
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI.
I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!
Surface | Surface Pro | Install and update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
315 answers
Sort by: Oldest
-
Anonymous
2021-09-01T11:53:59+00:00 -
Anonymous
2021-09-01T12:01:56+00:00 Most of us here are Dock 1 users I believe.
Cheers.
True.
-
Anonymous
2021-09-01T15:22:22+00:00 Same here. I have the vertical surface 3 dock and the block style both with with mini DV outputs.
-
Anonymous
2021-09-23T12:35:25+00:00 With the announcement of SP8, we're not 2 generations behind, and still waiting for a fix.
Bravos.
-
Anonymous
2021-10-09T03:55:20+00:00 Just wondering, anyone who is having this problem have a SP8 to test?
Cheers.