Monitor stuck on displayport with 640x480

Anonymous
2020-02-02T03:26:26+00:00

Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI. 

I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!

Surface | Surface Pro | Install and update

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  1. Anonymous
    2020-04-29T17:20:58+00:00

    Thanks for the suggestion. Neither 1.1 nor 1.2 worked.

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  2. Anonymous
    2020-04-28T13:33:17+00:00

    Here we are, 3 months after the Microsoft's updates broke our setup, for all we know they're still "actively investigating" it.

    Sent a tweet to Panos, would it make a difference?

    https://twitter.com/LoYukFai/status/1255129926635622400

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  3. Anonymous
    2020-04-27T11:30:01+00:00

    How long does it take to update the video drivers back to a previous state and push an update? I see many updates to MS happening almost daily.

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  4. Anonymous
    2020-04-27T07:28:58+00:00

    It's embarrassing, isn't it - it seems to be a major problem but it keep getting pushes aside.  Weird?  For sure.  Hey Microsoft once you get thta sand out of your **** can you tell us what is going on?  Try to recreate, try to tell us to send you our dumps, try anything!  You are doing nothing and I guarantee 4 people @75k / year are working on this problem full time (or should be).

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  5. Anonymous
    2020-04-27T07:20:27+00:00

    My Surface Laptop 3 was unstable... i tried installing the latest drivers... broke my Displayport once again. i already forgot that i manually downgraded more than a month ago. 

    IS THIS STILL A THING? 

    Microsoft please. atleast give Feedback.

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