Monitor stuck on displayport with 640x480

Anonymous
2020-02-02T03:26:26+00:00

Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI. 

I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!

Surface | Surface Pro | Install and update

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  1. Anonymous
    2021-05-11T17:02:35+00:00

    Let me clarify:  DisplayLink® USB graphics driver.

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  2. Anonymous
    2021-05-11T16:49:59+00:00

    Install Displaylink driver. After install, disconnect/connect monitor.

    https://www.displaylink.com/downloads

    Do you know what DisplayLink is?

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  3. Anonymous
    2021-05-11T16:15:28+00:00

    Install Displaylink driver. After install, disconnect/connect monitor.

    https://www.displaylink.com/downloads

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  4. Anonymous
    2021-05-08T14:47:46+00:00

    A reminder to Microsoft.

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  5. Anonymous
    2021-04-17T04:19:41+00:00

    Glad it worked for you, it didn't work for me, and many others here.

    Microsoft has abandoned us here.

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    2 people found this answer helpful.
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