Monitor stuck on displayport with 640x480

Anonymous
2020-02-02T03:26:26+00:00

Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI. 

I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!

Surface | Surface Pro | Install and update

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  1. Anonymous
    2022-04-15T06:47:28+00:00

    The latest version of DaVinci Resolve flat out refuse to run with old Intel graphics driver, so I have to use the small (relatively) screen to edit videos. Sigh.

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  2. Anonymous
    2022-03-09T01:35:38+00:00

    Somewhat off-topic. Any of you have good suggestions for USB-C docks, or if there is other dock with Surface Connect?

    Cheers.

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  3. Anonymous
    2022-01-19T15:34:07+00:00

    Approaching the 2nd anniversary of Microsoft breaking compatibility and the inability to upgrade the driver (acceleration now disabled in Da Vinci Resolve), is this a dead-end aside from dropping the Surface?

    Cheers.

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  4. Anonymous
    2022-01-15T06:50:05+00:00

    Was busy and had no interest to entertain their so called support phone calls which is just SOP and formality. After 2 or 3 times they've closed my case.

    Cheers.

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  5. Anonymous
    2022-01-15T06:48:44+00:00

    Thanks for sharing. We found this solutions some pages ago. But not all of our monitors support HDMI 2.0.

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    1 person found this answer helpful.
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