Let me clarify: DisplayLink® USB graphics driver.
The Surface Dock uses DisplayLink tech?
Monitor stuck on displayport with 640x480
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Anonymous
Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI.
I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!
Surface | Surface Pro | Install and update
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Anonymous
2021-05-11T17:15:21+00:00 -
Anonymous
2021-05-11T17:02:35+00:00 Let me clarify: DisplayLink® USB graphics driver.
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Anonymous
2021-05-11T16:49:59+00:00 Install Displaylink driver. After install, disconnect/connect monitor.
Do you know what DisplayLink is?
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Anonymous
2021-05-11T16:15:28+00:00 Install Displaylink driver. After install, disconnect/connect monitor.
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Anonymous
2021-04-17T04:10:46+00:00 This reply solved my problem! As soon as I enabled DisplayPort 1.2 setting on the Dell U2414H display, my Surface Pro 7 can recognize it and use the desired 1920 x 1080 resolution.
For those of you who curious about how to enable DisplayPort 1.2 setting on the display I watched this video
to find out how (press 3rd button from the left to access the on-display menu). Also this manual (page 33) shows well how to use these buttons.
Glad I don't need to try rolling back the Intel graphic driver or buying another USB-C display cable. Note that I did finish the two things mentioned in page 1 of this thread (clear cache and update firmware of the docking station). Had no luck but not sure if those eventually work in conjunction with the DisplayPort 1.2 setting.
Thank you Ethan Chen and good luck everyone!