Monitor stuck on displayport with 640x480

Anonymous

Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI.

I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!

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315 answers

Anonymous

2020-06-15T17:08:28+00:00

What can we do? The setup has not been working for a longer time than it's been working......

Maybe I'm going to keep posting every hour until this is fixed.

Cheers.
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Anonymous

2020-06-15T15:02:39+00:00

Just upgraded to build 2004, external monitor through dock via mDP still doesn't work.........................

Can we get an update from Microsoft?
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Anonymous

2020-06-13T18:09:57+00:00

Is there any mean to override the 2004 block and proceed to test if it fixes my problem?

Cheers.
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Anonymous

2020-06-10T13:10:28+00:00

Got the firmware updates today, but external monitor is still not working.

2004 update is still being blocked.

Cheers.
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Anonymous

2020-06-08T05:59:49+00:00

Hi

I used the option of setting my displays to display port 1.2 and daisy chained them dock->display1>display2.

That worked for me om a SL3.

Cheers
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