Monitor stuck on displayport with 640x480

Anonymous
2020-02-02T03:26:26+00:00

Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI. 

I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one!

Surface | Surface Pro | Install and update

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  1. Anonymous
    2020-05-21T16:23:23+00:00

    Good to hear that. Are you using Surface Dock as well?

    Cheers.

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  2. Anonymous
    2020-05-21T16:16:49+00:00

    Hi all.. Today after I updated my surface pro, my monitor is stuck in a 640x480 resolution. Which is no good with a 49 inch Samsung monitor. If I plug in the HDMI, it works, but, resolution is not that good like it was on the Displayport. Any tips or tricks to get it working again? For some reason it shows 'Flat Panel, 640x480' when using display port, but the samsung drivers when using HDMI. 

    I am using the surface dock as well. I tried the displayport of the monitor with other computers and it's working fine. Not with surface. Really need help with this one! 

    Update to Windows Build 2004 and Firmwares 13.0.1319.2 and 8.123.140.0 through Insiders Update looks promising.

    It took over 2 hours to install on my SP7 but finally graphics appear stable. 

    The Intel driver hasn't changed, but I haven't seen a single event log entry like previously including when coming out of sleep mode. 

    Am going to go to sleep myself now... see how it runs tomorrow.

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  3. Anonymous
    2020-05-21T13:36:47+00:00

    A Redditor told me there were updates released to the Insider ring for SP7 and SL3, let's see...

    Cheers.

    Thanks for the Insider Tip off. Yes, there are some updates available for both Windows and Surface Firmware after I signed into insider. 

    Will let you know if this is successful.

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  4. Anonymous
    2020-05-21T12:41:18+00:00

    A Redditor told me there were updates released to the Insider ring for SP7 and SL3, let's see...

    Cheers.

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  5. Anonymous
    2020-05-17T15:03:52+00:00

    Will a new Monday bring in good news, or further disappointment?

    Cheers.

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