Surface Pro 7 Slow WiFi

Anonymous
2019-12-28T15:20:10+00:00

Hello everyone,

I am working with my new Surface Pro 7 i5 one or two days now and unfortunately, I still have severe wifi issues after installing all updates. Speed is between 0 and 1,250 kbit/s.

After searching for this issue, I found several entries describing this kind of problem and some workarounds like setting the MIMO Power Safe Mode to a different value. (as described here) I did all this but still, there is no improvement. 

Any other suggestions on this? Is this a known bug? Is there a patch on its way? Is Microsoft working on this?

Any help is greatly appreaciated.

Thanks a lot

Tim

Surface | Surface Pro | Network

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  1. Anonymous
    2020-04-30T19:51:11+00:00

    I HAVE SAME PROBLEM WITH MY SURFACE 7.  ALL OTHER EQUIPMENT DOWNLOADS AT 165MBPS

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  2. Anonymous
    2020-04-30T19:46:15+00:00

    Crest Z,  Why is this problem only with my Surface 7?  My Surface 3,  2 smart phone and two Alexa's do not have this problem.  All five have download speeds of 165Mbts.  However the Surface 7 download speed is only 10 Mps.. I have followed all your recommendations above with no increase in download speed for the surface 7.  I have checked all my drivers and reset the network.  Nothing seems to fix it.   Any other suggestions?  Thanks  Joe

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  3. Anonymous
    2020-04-22T15:28:58+00:00

    After deleting a few unproductive posts, I would like to make a quick comment from the viewpoint of the Microsoft Community Operations team...

    Everybody please remember to treat each other with respect and collaborate. It is fine to disagree and to provide alternate view points that may be helpful, but there is no need to let it go beyond that.

    Thanks much.

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