Surface Pro 7 Slow WiFi

Anonymous
2019-12-28T15:20:10+00:00

Hello everyone,

I am working with my new Surface Pro 7 i5 one or two days now and unfortunately, I still have severe wifi issues after installing all updates. Speed is between 0 and 1,250 kbit/s.

After searching for this issue, I found several entries describing this kind of problem and some workarounds like setting the MIMO Power Safe Mode to a different value. (as described here) I did all this but still, there is no improvement. 

Any other suggestions on this? Is this a known bug? Is there a patch on its way? Is Microsoft working on this?

Any help is greatly appreaciated.

Thanks a lot

Tim

Surface | Surface Pro | Network

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  1. Anonymous
    2020-05-22T18:07:44+00:00

    I hope you're right, I have had many false dawns.  

    Just checked mine again - 22MB/sec........sigh.   

    I can "touch" virtually any parameter on the router or the driver and I will be at 370MB/sec for a short period.  But it never lasts.

    Microsoft, apparently has no interest in solving this problem. If I need speed I haul out my old 3 year old, $250 Acer core i3 laptop which manages > 300MB/sec constantly.  Pretty "funny".

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  2. Anonymous
    2020-05-22T17:58:22+00:00

    I think I've made headway on this. I moved and in my new house, with a new router and people, I believe it was that QoS was setup on the old router and enabled on my wifi service on the surface. I don't have QoS set now and I get full speed on wifi. Hope this helps.

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  3. Anonymous
    2020-05-22T17:50:26+00:00

    I did not use the Ookla speed test as a reference. I was using http://speedtest.xfinity.com/ and a game download of several GB using Epic Games Launcher.

    Prior to the settings change, the xfinity speed test was reporting ~20 Mbps. Epic launcher reported ~2 MB/s download speed.

    After the settings change, the xfinity speed test reported >90 Mbps. Epic launcher reported ~10 MB/s. (The reported download speeds were also consistent with what was shown in Task Manager.)

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  4. Anonymous
    2020-05-22T16:08:22+00:00

    Look at intel's site for ax201. The new driver released in May- 21.90.3 helps the slow wifi issue more with my surface 7. My wired network speed runs from 850 to 950 and now the wifi speed is up in the low 400s. Vast improvment over surface when I got it. The first driver had slower 5GHz speed than the 2.4GHz band speed.

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  5. Anonymous
    2020-05-22T11:32:18+00:00

    We have found if you are using a speed check program by Ookla can give you false readings with cable companies.

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