Surface Book 2 Trackpad and Keyboard Lag

Anonymous
2017-12-12T09:53:55+00:00

Hi. I have a brand new, i7 256 Surface Book 2 with an annoying problem. The trackpad and keyboard both exhibit huge lag when running on battery power, with anything less than "Better Performance". Even then, it's not perfect unless you go for the 'Best Performance' setting.

When running in battery mode, it's easy to appreciate that more people might be using the trackpad rather than a mouse (for portability) so why this won't function properly on the lower power saving modes, is confusing to say the least. One would expect the keyboard to work cum-what-may. 

I've never experienced this issue with my Surface Pros and feel rather disappointed given the cost or the Book 2.

Any fixes please, other than disabling the two-finger pinch to zoom function?

*** I no longer seem to be experiencing this issue ***

Surface | Surface Book | Power and battery

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  1. Anonymous
    2018-01-25T05:36:42+00:00

    Yeah... laggy mouse with a $3200 laptop is pretty ****.

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  2. Anonymous
    2018-01-25T06:28:28+00:00

    I have the same problem.

    I expected near perfection from a $3200 laptop and I did not receive it.

    This happens both when I'm using the dock and when I'm not using the dock, when I'm plugged into AC and when I'm using the battery.

    Is there any workaround besides installing Ubuntu?

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  3. Anonymous
    2018-01-25T06:29:39+00:00

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  4. Anonymous
    2018-01-27T17:19:04+00:00

    I  have found that turning off the "Pinch to Zoom" feature in the Trackpad settings helps.  It's not perfect, but it's better.

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  5. Anonymous
    2018-01-27T17:22:37+00:00

    I  have found that turning off the "Pinch to Zoom" feature in the Trackpad settings helps.  It's not perfect, but it's better.

    Thanks for the idea. I did try that, and it didn't seem to make a difference.

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