Surface Book 2 Trackpad and Keyboard Lag

Anonymous
2017-12-12T09:53:55+00:00

Hi. I have a brand new, i7 256 Surface Book 2 with an annoying problem. The trackpad and keyboard both exhibit huge lag when running on battery power, with anything less than "Better Performance". Even then, it's not perfect unless you go for the 'Best Performance' setting.

When running in battery mode, it's easy to appreciate that more people might be using the trackpad rather than a mouse (for portability) so why this won't function properly on the lower power saving modes, is confusing to say the least. One would expect the keyboard to work cum-what-may. 

I've never experienced this issue with my Surface Pros and feel rather disappointed given the cost or the Book 2.

Any fixes please, other than disabling the two-finger pinch to zoom function?

*** I no longer seem to be experiencing this issue ***

Surface | Surface Book | Power and battery

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  1. Anonymous
    2018-02-01T16:58:28+00:00

    I've got this on pen, too.  It's not as obviously bad as the keyboard and touchpad lag but it's still pretty awkward.

    It's really awkward. I write a full sentence without stopping and literally when I lift the pen off the screen, I'm just watching and waiting for the last half of the sentence to appear.

    Sounds like it's the input queue in general that's the problem. I don't know if it's all controlled by the same thing, but it's interesting that every form of input is connected. Microsoft has to be able to fix this -- sure would be nice to get some feedback.

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  2. Anonymous
    2018-02-01T16:52:40+00:00

    I am using Hyper-V (very lightly).  Great idea, but it sounds like might not be it.

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  3. Anonymous
    2018-02-01T16:48:39+00:00

    I've got this on pen, too.  It's not as obviously bad as the keyboard and touchpad lag but it's still pretty awkward.

    It's really awkward. I write a full sentence without stopping and literally when I lift the pen off the screen, I'm just watching and waiting for the last half of the sentence to appear.

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  4. Anonymous
    2018-02-01T16:40:54+00:00

    I've got this on pen, too.  It's not as obviously bad as the keyboard and touchpad lag but it's still pretty awkward.

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  5. Anonymous
    2018-02-01T16:39:18+00:00

    Just noticed that this issue also affects pen and stylus use. I'm taking notes in OneNote with the pen and the latency and lag is really bad for writing. Anyone notice this when they use the pen on battery?

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