Agreed. At least we're narrowing it down. I have to believe this isn't affecting everyone, or perhaps we're just the picky crowd. Either way, this is pretty atrocious. I almost did a clean install before I found the battery saver workaround.
Surface Book 2 Trackpad and Keyboard Lag
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Anonymous
Hi. I have a brand new, i7 256 Surface Book 2 with an annoying problem. The trackpad and keyboard both exhibit huge lag when running on battery power, with anything less than "Better Performance". Even then, it's not perfect unless you go for the 'Best Performance' setting.
When running in battery mode, it's easy to appreciate that more people might be using the trackpad rather than a mouse (for portability) so why this won't function properly on the lower power saving modes, is confusing to say the least. One would expect the keyboard to work cum-what-may.
I've never experienced this issue with my Surface Pros and feel rather disappointed given the cost or the Book 2.
Any fixes please, other than disabling the two-finger pinch to zoom function?
*** I no longer seem to be experiencing this issue ***
Surface | Surface Book | Power and battery
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Anonymous
2018-02-01T18:01:27+00:00 -
Anonymous
2018-02-01T17:45:19+00:00 Yeah - I saw that in your comments. Does this go away if you swap to battery saver or high performance on battery (either end of the performance slider)? That fixes this for me, which is the oddest thing.
Yes, that's the behavior I'm seeing. It happens with mine while plugged in as well, but very seldom. But on battery life on anything but "Best battery life" or "Best performance," it's constant and sometimes makes the notebook impossible to use.
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Anonymous
2018-02-01T17:35:16+00:00 Yeah - I saw that in your comments. Does this go away if you swap to battery saver or high performance on battery (either end of the performance slider)? That fixes this for me, which is the oddest thing.
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Anonymous
2018-02-01T16:58:55+00:00 I am using Hyper-V (very lightly). Great idea, but it sounds like might not be it.
It's not. I don't even have Hyper-V installed, and I have the issue on two SB2s.
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Anonymous
2018-02-01T16:58:28+00:00 I've got this on pen, too. It's not as obviously bad as the keyboard and touchpad lag but it's still pretty awkward.
It's really awkward. I write a full sentence without stopping and literally when I lift the pen off the screen, I'm just watching and waiting for the last half of the sentence to appear.
Sounds like it's the input queue in general that's the problem. I don't know if it's all controlled by the same thing, but it's interesting that every form of input is connected. Microsoft has to be able to fix this -- sure would be nice to get some feedback.