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Anyone experience audio degradation when the mic is active? For me, my headphones sound awful whenever I try to use them for talking with others. I've done a factory reset and firmware update, and they still sound terrible. Does anyone have any ideas on how to fix this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Marrion
What can I do if only the Hands-Free AG is showing up as selectable device?
For both input/output source.
I did try the steps above several times. The bad audio is only noticable on the Surface Pro 7.
Connected to my mobile phone or desktop PC - no issues at all.
