Surface Pro 4 "Plugged in, Not Charging"

I just had this happen to me.  It seems to be a common problem.  I have had my surface Since Black Friday 2016, this is the first issue I have had like this.  Identical to this.

I bought my Surface Pro 4 at Best Buy and after a year and 3 replaced chargers, my computer will still not charge. I also get a message that will tell me how long until fully charged, but the percent charge left will never change. I cant return the computer or anything because it has been a year even though the thing is a piece of junk, and I dont want to get my computer replaced with a new equally trash computer so I just have to deal with it. This may sound stupid, but when I got really mad, I screamed and punched the screen, and all of a sudden it decided to start working again. probably will continue to not charge tho. Totally stupid and am never buying a surface ever again and will never reccommend it because of the numerous problems I have faced- switching to Apple when I can.

Sorry to hear your problem goes on and on like that. Mine seems to have resolved itself. So, I'm in the phase of "I like my Surface Pro 4". But it's a quirky machine for sure. I have the 4 gig ram model which I guess regret since 8 gigs would probably make it run smoother. Fewer hiccups. I also wish it had a better battery. Bought it in 2016. I see they still sell them and they're cheaper. I assume with those charger changes you have the plug with the reinforced cord (a little block has been added to prevent the cable from breaking near the plug block.) I think there were fire issues with the earlier plug cord. A great puzzle to me is the facebook app which is so slow as to be useless. But not everyone finds this. So is the intel i5 chip simply not powerful enough to run a facebook app? That's disappointing if true. I'm not sure I would jump to Apple though. I have a desktop Mac and like it, but the Apple world is far from problem free. The machine I like despite the reviewers disputing its usefulness is the Google Pixel Chromebook. Not cheap at $1299 (Canadian). Chromebooks on average have fewer problems and the drawback of not having much storage is not that important. But with the Google Pixel you get a minimum of 128 Gigs so it's something of a hybrid. When and if my Surface dies that's probably where I'm going. For now it's okay. Good luck.

So is the intel i5 chip simply not powerful enough to run a facebook app? That's disappointing if true. 

I have the top of the line i7 and I find it to be a dog, just 20-30% cpu and the fan goes nuts and gets hot. To be honest I blame Windows 10, i use it with 3 additional monitors and it struggles at times doing that and running apps. I had the top of the line SP3 before it running Windows 8 and had no issues with the same setup running the same number of apps. My SP4 ran much smoother with the anniversary update, both creators updates have been annoying to use.

As for my "plugged in not charging issue" it went away when i replaced the SP3 dock with the one for the SP4. Microsoft sent me a replacement Surface because of that issue plus other issues i had with the creators update, made no difference.

I like the look of the Surface and the craftsmanship seems top notch but combined with Windows 10 it's the worst PC I've ever used. I'll probably go back to Dell after this.