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SP3 - Windows Mail.
On all mail accounts with the exception of my windows login account, the "Use an Email signature" on/off and text box is enabled, however this is not the case on the account I use for my windows login where nearly every option is disabled.
For example: ******@gmail.com is my windows login account and the Windows Mail account for ******@gmail.com has the options disabled.
How can I enable the locked options on my login account.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Shiho,
I figured out the problem.
When I go to Charms, Settings, Accounts - each account in the list has a checkbox for "Content to sync".
On my log in account that was unchecked which disables all the options below including the signature.
-Rick
How do I permanently remove the "Sent from Surface" signature from outgoing email?
Hi Richard,
Thank you for your contribution to the Surface Community! I appreciate you taking the time to reach out to us. I am sorry to hear that option toggles are disabled for the primary account on Outlook. I will try my best to help you resolve the issue.
Just so that I am troubleshooting correctly, are you using the app version of Outlook or the desktop version? I am asking this because when you swipe from the right to left to open Charms in while in the app version of Outlook>tap Settings>tap Options, the option you will see is Message list ("Group message by conversation", "Show messages from sent items in conversations", and "When an unread message is selected, mark it as read") and you shouldn't be able to change your Email signature.
Please let me know what you are seeing so that I can assist you further.
