Cheers Sam. I think I'll do the same.
Chris
I cannot hear calls on my Surface Duo 2 unless on speaker phone
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Anonymous
When I make (or answer) calls on my Surface Duo 2, the other person can hear me, but I cannot hear them unless I put the phone on speaker phone or use a Bluetooth device.
It worked for months and then stopped about six weeks ago.
I've updated all the software (including upgrading to the latest Android 12L), and I just did a hard reset. But still no sound on a phone call.
HELP!
Sam
Surface | Surface Duo | Sound and camera
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Anonymous
2022-12-13T19:03:21+00:00 -
Anonymous
2022-12-13T13:18:43+00:00 My problem was inability to hear calls using phone in normal mode. (Speaker phone and Bluetooth calls worked fine.) I hoped the Android 12 update would fix it, but it didn't. I completed a hard reset, and that didn't fix it either.
My phone was under warranty, so I made use of that. They shipped me a refurbished unit (and I shipped mine back.) THAT FIXED IT!
I think it must have been some kind of hardware issue.
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Anonymous
2022-12-05T21:24:33+00:00 Alas, my problem was before the Android 12. I was hoping it would fix it. But it didn't.
I'll let you all know if the swapped phone fixes things. (I didn't want to change phones either, but after doing the hard reset, I figured it was the same amount of work, so why not!)
Sam
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Anonymous
2022-12-05T21:14:54+00:00 I suspect the bugs are to do with Android 12 update. I could do the same as you but don't want to change phones if I can avoid it and from reports, a swap may not fix it. I'll be interested to see if it fixes it for you.