Surface Duo 2 tap to pay using Google Wallet stopped working

Anonymous
2023-08-10T10:09:13+00:00

Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.

Surface | Surface Duo | M365 apps and services

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  1. Anonymous
    2023-09-08T12:16:55+00:00

    Does not work even after apps update

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  2. Anonymous
    2023-09-08T11:16:49+00:00

    Image

    Hi Brinjo

    The feedback app fails to work. It selects the wrong account to sign in with, doesn't give me an option to select my primary account. It automatically selects my work account (not the primary account on the phone). Regardless of the sign in I go through the process either signed in or anonymously - adding my comment, the screenshot and bug report and it fails every time I select submit. What do I do, i have tried everything and still can't give feedback?

    I have sent you a onedrive link with a few bug reports, please check the private messages.

    Does the feedback app fail to work for anyone else?

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  3. Anonymous
    2023-09-08T05:59:55+00:00

    Just so everybody knows, I did the play store update and now everything seems to work.

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  4. Anonymous
    2023-09-07T21:47:09+00:00

    Thank you. Sent you a private message.

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  5. Anonymous
    2023-09-07T19:28:52+00:00

    Hi there, I have the same issue, how can I help?

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