Surface Pro 2 - Surface cover telemetry driver / blank screen after putting tablet to sleep

I am having these exact issues.  

I was experiencing unexpected shutdowns during sleep/wake and keyboard attachment detachment.

I was told by support to reset the device.  Then after the firmware update is installed the wireless adapter stops working.  Another reboot fixes this but ultimately there is a surface cover telemetry unknown device in device manager and it will not update the driver.  Any solution to this is appreciated. I don't understand why support doesn't figure out this is a repeatable problem on all devices.

Anyone else having any of the following issues on Surface Pro 2?

-Unexpected shutdowns.   Screen goes black and windows boots up fresh.  Everything open is lost.  Windows system logs reports unexpected shutdown.  Happens most frequently when sleeping or waking from sleep.  Connecting or disconnecting the type cover 2.  Plugging in headphones.  At least for me.

-Not going to sleep mode when shutting type cover 2(screen stays on and system is running-bad because heats up in bag when you expect it to be sleeping)

-After waking the type cover 2 lights are on but trackpad and keyboard not working properly.  disconnect and reconnect keyboard resolves.

Anyone seeing any of these issues?

I use my Surface Pro 2 in my daily work. I test software :-). I previously used the Surface Pro v1 for the same job. At the very beginning, way back to last Tuesday, I was pretty scared after the first few hours of running the v2. Battery life was ****. WiFi was sketchy. Type cover worked, usually. Because of my job, resetting to factory is normal for me...and after several resets, I tried something different.

First, I recognized that trying the same thing over and over again, while expecting different results, is a partial definition of mental illness.

Then I simply tried to work through each step I did and tried to figure out what was actually happening. After about the 7th time, I figured it out. Quit trying to do any thing. Just let it run.

What I discovered was:

The Surface/ W8.1 updates on its schedule, not mine

If I try to rush it by doing Windows Updates manually, I only generate errors

If I try to install the apps, before the Updates are finished, my apps error out, or do not completely download.

The system become entirely sluggish and sometimes unresponsive. 

The Keyboard stops working.

My Bluetooth devices stop working

The Firmware pack is the exact same package downloaded by Windows Update.  

So, what I did was:

Took WIFI out of play by connecting to the modem by wire

Did NOT try to manually run Windows Update.  It runs itself automatically

Did not install my apps until after Windows Updates reboots the Surface

Did not install any other programs

Did not install my backups until every thing else was completed.   

Now,

My Keyboard works all the time.

My Bluetooth devices work all the time

My battery hangs around 7:45 most of the time

All my apps work

My WIFI works without lag or disconnect

Internet connections are snappy

Downloads are fast and error free

I no longer get a Black Screen on Start up.

The hardest thing for me to do was keep my hands off this thing until it finished what it was doing. Now, I felt like it took hours. The reality was it was only 15-20 minutes, no more.

We all think we know what's going on. We are all genius's. And, we know that a small % of anything released will be defective. But the majority of what Microsoft, or any one for that matter, releases simply works, Did I know that Windows Update automatically started on completion of Setup? No. Did I realize that my attempting to force updates to download, when in reality they were already downloading, would cause a problem? No. Did rebooting in the middle of the process because I knew this was all messed up, by Microsoft, not me, cause a problem? Probably. When left to the its own device, letting the Surface Pro 2 run until the setup was completed, the Surface Pro 2 worked exactly as I expected.

I don't know why Microsoft did not put a warning on the side of the box saying " Don't do anything to the Surface until everything is finished". You know...kinda like that Hot Coffee is hot warning at McDonalds.

Now I know most of ya will laugh or blow this off. But if you have Reset 7 times, you may want to try this...

Very similar problem here. We have two Surface Pro 2's that we upgraded to Windows 8.1 Enterprise and applied the October firmware/drivers to. Both units failed to load the Marvell NIC driver and the Surface Cover Telemetry driver. We were able to fix the latter by manually installing the driver from the October files (right-click in Device Manager, and browse). The NIC was more problematic and required a complete Recovery and reinstall to fix.

Both units are now extremely "flaky" about waking from sleep. One unit will come back on if you press and hold power for 10 seconds then release and press again. On the other, this works sometimes - but usually not. So, to your question, I would say that the Telemetry driver is not the cause (since we have the driver loaded and still have the blank screens).

One other symptom that seems related. The unit that is inconsistent with the "hold for 10" method above will not sleep when you press the power button and it will not sleep when you close the cover. The settings in power manager are correct, so it could be a problem with the power management driver.

All this, coupled with the horribly unstable IE ("metro" version) has me on the verge of returning both units for a refund.