We couldn't find a camera compatible with Windows Hello Face

Tried step-by-step on my Surface GO model 1824 but still get message like the following.

Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face) on my device Surface Laptop i5

I already tried this options :

"Procedure 1 :

1. Open File Explorer, navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
2. Right-click on HelloFace.inf and click "Install"
3. If the file exists do the same thing for HelloFaceMigration.inf in the same directory

---

Procedure 2 :

Check on your camera manufacturer's website if there is any update available for your camera.

For example if you have a Logitech camera check on the Logitech website for any update for your camera.

---

Procedure 3 :

Click on Start button, type "cmd", right-click on "Command prompt" and click on "Run as administrator".

Copy-paste the following lines in the command prompt, one by one, pressing Enter after each line (to paste right-click at the top on "Administrator : command prompt" > Edit > Paste) :

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

---

Procedure 4 :

1. Click on the Start button, type "run" and click on "Run"
2. Type "services.msc" (without quotes) and click on "Ok"
3. Find "Windows Biometric Service", double click on it and click on "Stop"
4. With File Explorer go to C:\Windows\System32\WinBioDatabase and make a backup of all the files just in case. Move that backup outside of that folder.
5. Once backed up delete all the files in C:\Windows\System32\WinBioDatabase
6. Open another time "services.msc", double-click on Windows Biometric Service and restart it
7. Go to Start, type "settings", click on "Settings", go to "Accounts", "Sign-in options" and register the Face data again"

***Moved from Windows 10/Windows Hello, lock screen & sign in***

Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face) on my device Surface Laptop i5

I already tried this options :

"Procedure 1 :

1. Open File Explorer, navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
2. Right-click on HelloFace.inf and click "Install"
3. If the file exists do the same thing for HelloFaceMigration.inf in the same directory

---

Procedure 2 :

Check on your camera manufacturer's website if there is any update available for your camera.

For example if you have a Logitech camera check on the Logitech website for any update for your camera.

---

Procedure 3 :

Click on Start button, type "cmd", right-click on "Command prompt" and click on "Run as administrator".

Copy-paste the following lines in the command prompt, one by one, pressing Enter after each line (to paste right-click at the top on "Administrator : command prompt" > Edit > Paste) :

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

---

Procedure 4 :

1. Click on the Start button, type "run" and click on "Run"
2. Type "services.msc" (without quotes) and click on "Ok"
3. Find "Windows Biometric Service", double click on it and click on "Stop"
4. With File Explorer go to C:\Windows\System32\WinBioDatabase and make a backup of all the files just in case. Move that backup outside of that folder.
5. Once backed up delete all the files in C:\Windows\System32\WinBioDatabase
6. Open another time "services.msc", double-click on Windows Biometric Service and restart it
7. Go to Start, type "settings", click on "Settings", go to "Accounts", "Sign-in options" and register the Face data again"

***Moved from Windows 10/Windows Hello, lock screen & sign in***

My feeling also after many fruitless hours searching for a fix that works.

Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face) on my device Surface Laptop i5

I already tried this options :

"Procedure 1 :

1. Open File Explorer, navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
2. Right-click on HelloFace.inf and click "Install"
3. If the file exists do the same thing for HelloFaceMigration.inf in the same directory

---

Procedure 2 :

Check on your camera manufacturer's website if there is any update available for your camera.

For example if you have a Logitech camera check on the Logitech website for any update for your camera.

---

Procedure 3 :

Click on Start button, type "cmd", right-click on "Command prompt" and click on "Run as administrator".

Copy-paste the following lines in the command prompt, one by one, pressing Enter after each line (to paste right-click at the top on "Administrator : command prompt" > Edit > Paste) :

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

---

Procedure 4 :

1. Click on the Start button, type "run" and click on "Run"
2. Type "services.msc" (without quotes) and click on "Ok"
3. Find "Windows Biometric Service", double click on it and click on "Stop"
4. With File Explorer go to C:\Windows\System32\WinBioDatabase and make a backup of all the files just in case. Move that backup outside of that folder.
5. Once backed up delete all the files in C:\Windows\System32\WinBioDatabase
6. Open another time "services.msc", double-click on Windows Biometric Service and restart it
7. Go to Start, type "settings", click on "Settings", go to "Accounts", "Sign-in options" and register the Face data again"

***Moved from Windows 10/Windows Hello, lock screen & sign in***

its not working