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My surface pro 4 is currently losing around 20% charge overnight. This is a widely reported problem and I have tried all of the various suggested fixes - no improvement.
MICROSOFT - WHEN ARE YOU GOING TO FIX THIS???
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for this insight. I had done some research myself along those lines and the Intel Management Engine. What is not explained is that this was not an issue untill the middle of last year following updates to the system software, which suggests something was turned on. Why then is it not possible to turn it off again. Also I own 2 other non Microsoft laptops 1 newer 1 older that do not exhibit this problem. However I thank you again for your contribution.
Hello,
They haven't responded with a fix because they can't fix it. This issue is affecting notebooks from all vendors, not just Microsoft.
The issue is caused by MINIX. It's a Mini Linux running on the processor Intel Management component all the time. You can't switch it off. As long as there is power, it will run - on desktops and notebooks. Changing drivers or even the OS will make no difference.
Since 2008, Intel is running code as part of High Assurance Platform specification (HAP). AMD started doing the same thing in 2013. This is a management specification written by the NSA. What it does is not clear, as neither Intel or AMD will divulge the code.
Sorry to say, we are all stuck with notebooks draining batteries.
JD
No one is there, they do not care. I will never buy Microsoft hardware again.
Hello Microsoft ... is anyone there? You really do not get red in the face of what is described in this post since October 2019. Is this your way of giving support to the users who have trusted your products? Well thank you very much for nothing ... :(
¡¡¡ congratulations Microsoft !!! ... we have already reached 100 people with the same problem and you don't seem to worry much. You can be sure that many of us will never choose Microsoft again when it comes to acquiring any type of hardware .... Thank you very much for nothing ...
