Hi,
Has anybody received any updates to this issue? Its pretty useless to have a mobile device that does not retain its battery.
The problem is well documented now, but even after searching for hours for a solution, couldnt find one.
Thanks
Neil
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My surface pro 4 is currently losing around 20% charge overnight. This is a widely reported problem and I have tried all of the various suggested fixes - no improvement.
MICROSOFT - WHEN ARE YOU GOING TO FIX THIS???
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Hi,
Has anybody received any updates to this issue? Its pretty useless to have a mobile device that does not retain its battery.
The problem is well documented now, but even after searching for hours for a solution, couldnt find one.
Thanks
Neil
If you search for and read "Intel Management Engine, Explained: The Tiny Computer Inside Your CPU" by How to Geek, this explains fully whats draining batteries even when off. I do know that last August around the time my problem started, the updated IME software was issued to rectify a security leak that was well reported and referred to in the article. I strongly suspect this is the root cause. Can it be fixed, I live in hope. I do know that its not as simple as removing or rolling back the IME sofyware. Read the article itsinformative.
All our Surface Pro 4s experienced the same issue last August. Interestingly I know a person who "never applies updates" and says their Surface Pro is just fine.
So MINIX and HAP drain the battery even when the device is powered off?
I own also an Alienware notebook, my son a Surface Pro 5 and both don't suffer from battery drain; my Pro 4 has always suffered from light battery drain (8/10% a day) but it's got worse after last August firmware/drivers update. Thank you anyway for your answer