Keyboard gets 'stuck' after 5 seconds while playing games...

Anonymous

And since a lot of games use AWSD for movement, this is a problem.

Basically - for example - playing Minecraft, when running forward (w) if you hold the w key down for 5 seconds, it'll 'stick' - and you can let go of the keyboard, and you will continue moving forward until you hit w again. This also happened in several other games (Star Wars the Old Republic; Bioshock Infinite and Borderlands 2 (I think - I'm not sure it happened there... But regardless).

I've tried turning off all the sticky keys - filter keys - all that stuff; I can't find any way of stopping this so far. Is it maybe a defective keyboard? Or just a 'flaw' in the design?

Thanks.

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Anonymous

2014-03-02T04:17:21+00:00

Just wanted to confirm that I tired the fix listed above and it does not fix the issue. Turning off all filter / sticky keys AND changing the keyboard repeat and delay settings didn't help.

If anything, I had to hold the key down for a bit longer - 10 or so seconds, but after that it sticks and needs to be tapped to unstick.

Still waiting for a fix from MS...

After a few months this is still an issue.

Are there just not enough gamers using the Surface Pro for gaming?

I really wanted to use this for gaming, but after a few months with this keyboard glitch I'm seriously beginning to lose faith in a fix. The only way to trigger this is to REALLY use the keyboard, which we need to do. I've heard of so many terrible solutions and "fixes", but it seems as if they are coming from people that are simply just guessing or have never encountered this issue before.

Microsoft, if any of you are reading this... please fix this issue. We're begging you for a real fix.
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Anonymous

2014-03-02T04:26:05+00:00

I'm sorry, but that's a horrible solution. Under that solution, you would indeed stop the sticky key problem (yes), but then you would not be able to move your character/player in any game that requires you to hold down a key to move. I tried this and laughed.
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Anonymous

2014-03-03T03:17:55+00:00

Just wanted to confirm that I tired the fix listed above and it does not fix the issue. Turning off all filter / sticky keys AND changing the keyboard repeat and delay settings didn't help.

If anything, I had to hold the key down for a bit longer - 10 or so seconds, but after that it sticks and needs to be tapped to unstick.

Still waiting for a fix from MS...

After a few months this is still an issue.

Are there just not enough gamers using the Surface Pro for gaming?

I really wanted to use this for gaming, but after a few months with this keyboard glitch I'm seriously beginning to lose faith in a fix. The only way to trigger this is to REALLY use the keyboard, which we need to do. I've heard of so many terrible solutions and "fixes", but it seems as if they are coming from people that are simply just guessing or have never encountered this issue before.

Microsoft, if any of you are reading this... please fix this issue. We're begging you for a real fix.

I pretty much spent all of today trying to figure this out and think I have a solution. I started a new thread so hopefully people will see it. Please give it a try and let me know.

http://answers.microsoft.com/en-us/surface/forum/surfpro2-surfhardware/sticking-keys-workaround/44f96c86-d653-407a-a694-86acfa53cda0
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Anonymous

2014-05-21T23:09:48+00:00

Greetings all,

We are still investigating this issue and hope to make progress soon.
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Anonymous

2014-05-22T02:32:10+00:00

Good to hear! :)
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