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My Surface Pro 7 has been disconnecting from the internet. It's still connected to my wifi network, but it says "Connected, no internet". The internet is working (connected to the same wifi) on my other devices, including my phone and my Surface Pro 3. Can anyone help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I habe a big problem. Sometimes when i turn on my SP7 from sleep mode, it wont connect to the wifi. Then i make a trouble shoot and it says that some problem with the networkadapter are fixed. After that the internet works fine. Please help Microsoft!
I'm having similar issues not with WiFi but with my Ethernet on my surface pro 7. I thought it was a faulty surface dock or my home internet connection but I'm having the same intermittent "connected - no internet" message and dropping from Teams meetings while at my office that has a different surface dock and internet that is working for everyone else in our building. Are there Surface Ethernet Adapter settings in the device manager that I can change to resolve the issue? Help is very much appreciated.
See my response earlier in the thread (29th of March). Setting MIMO power save mode to 'No SMPS' resolved the issue permanently for my SP7.
I would play with advanced powersave settings, but these will depend on type of dock you are using. If you post list of settings, we could try to guess.
Thanks AdamC. I did make the changes from your earlier posts but came in this morning and had the issue again within 5 minutes of my first teams meeting. looking at the Ethernet Adapter Properties in the device manager I see the image below. I have these docks: Microsoft Surface Dock (PD9-00003)
