Surface Pro 7 WiFi says "Connected, no internet" when internet is working

Anonymous
2019-10-24T15:11:56+00:00

My Surface Pro 7 has been disconnecting from the internet. It's still connected to my wifi network, but it says "Connected, no internet". The internet is working (connected to the same wifi) on my other devices, including my phone and my Surface Pro 3. Can anyone help?

Surface | Surface Pro | Network

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  1. Anonymous
    2020-07-24T18:41:25+00:00

    I'm having the same problems as everyone else. But not only does my internet drop out with wifi, but also with ethernet (like John Daugherty).

    The MIMO Power Save Mode change to No SMPS suggested by AdamC___ also doesn't work.

    I'm at my wits end. After dropping over $1,700, I have a computer that can't even connect to the internet about 50% of the time. And it always seems to drop out at the most critical times.

    Sometimes, Device Manager can't even find the Intel Wi-Fi 6 AX201 160MHz Network Adapter. It seems to disappear and reappear at random.

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  2. Anonymous
    2020-06-26T16:03:06+00:00

    I haven't changed my settings back to the original since working through the changes discussed in this thread.  That being said, I'm on the newest Windows build available through my updates and have not had the issue occur.

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  3. Anonymous
    2020-06-26T12:19:40+00:00

    Good afternoon 

    has anyone re-experienced the same problem after updating Windows to Version Windows 10 Enterprise 20H2?

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  4. Anonymous
    2020-06-26T03:29:24+00:00

    Please check my post from March this year, earlier in this thread. By modifying power saving options of Surface network adapter I was able to fully eliminate the issue. This has helped few other people as well.

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  5. Anonymous
    2020-06-25T20:37:33+00:00

    This thread is also likely related to this one: 

    Wifi Connectivity Issues on Surface Pro 7

    But for me the symptom is what is mentioned in this thread. I am connected, but no internet. This has become a real problem as I'm presenting to clients and having meetings from home and in the middle of a Teams Video chat I cut out. 

    At first I did everything I could with the home router and even had AT&T come out and update everything. New fiber modem, new router, new wifi extender. My Surface is next to the wifi extender and this problem is still happening. 

    Really need to get a fix in place ASAP. :) Please.

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