constant PFN_LIST_CORRUPT BSOD on surface pro 7

Anonymous
2020-11-19T08:47:16+00:00

I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w

Any solutions?

Surface | Surface Pro | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

98 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-11-02T17:02:15+00:00

    Check your Privacy & Security settings! It fixed it for me at least for now

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-11-02T17:32:55+00:00

    What should I check for? And if you say 'fixed', for how long did you use the camera without getting the BSOD?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-01-08T23:36:27+00:00

    Anyone have any updates since then??

    Gone through many replacements with the same blue screen issues sigh.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-01-09T10:42:20+00:00

    I've received a brand new replacement in November, but unsurprisingly, it did not fix the issue. I tried asking Windows support for help, but even the Level 2 technician didn't have a clue of what he was doing and told me to go back to the Surface team. The Surface team then told me to go back to the Windows team, and after some time, I just gave up.

    I only need the rear camera for document scanning, which I won't need to do anymore in three months, so I now use Microsoft Lens on Android now and sync it via OneNote to my Surface.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-01-09T12:46:58+00:00

    Hey Ja_Mo,

    Have you tried Win11? I did the upgrade in December and did not have issues since then. I gonna try to provoke it today in several ways. But I think W11 fixed the issue somehow. Will report my progress here

    Was this answer helpful?

    0 comments