This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w
Any solutions?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ja_Mo, do you still have your Surface Pro 7? I tested more last night and never got a BSOD. Maybe you can test yours, too.
I had uninstalled the camera in the device driver before but I don't think I did all three; front, rear, and IR cameras.
HAHA! Nevermind, it just happed again. Going to send the dmp file to the same rep and re-open my ticket. Fun times!
While I doubt this fixed it, it would be awesome. Please keep us posted!
So I went ahead and contacted Window Support in a long shot to fix the issue or in the least replace my device. The rep used Quick Assist to take over my machine and did the following steps. I ask her to send me an email with what she did.
The steps we did last time are the following
> Go Settings > Apps and features > Camera > Advance Options > Reset
> In the search bar beside the start menu, please search Device Manager and open it > double click on Camera > right click then click Uninstall (do not put a check mark)
> Open System Devices > right click on Microsoft Camera Front, Microsoft Camera Rear and Microsoft IR Camera Front then hit Uninstall > Restart the device
For the last 3 or 4 days I have been using my camera at work and at home with the Camera App and Skype and have not received a BSOD.
Keeping my fingers crossed but this might have actually fixed it.
Still happening. Was just trying to take a picture of a worksheet in class to project on the TV and a BSOD interrupted my lesson for a good 5 minutes.
This is getting ridiculous Microsoft!
Actually front cam is also a subject to this issue. I usually have bsod with front cam while on meeting or “Face ID”
That's weird, this has never happened to me, even after using Teams for months. Why does this happen to you but not to me on three separate devices?
