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I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w
Any solutions?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
No. I noticed the issue within my return period. I am now waiting for my 3rd exchange device. They tell me its only an issue affecting some people but I am beginning to doubt it.
I would just return the device altogether, but I have the pen (which I cannot return anymore) so I feel like I am kind of stuck.
Has anyone found a fix for the BSOD problem yet?
My 20H2 reinstallation using Media Creation Tool apparantly didn't really fix it, I just didn't use my rear camera as often because pandemic and stuff. I will try using the 2004 recovery image now, I hope that will fix it, otherwise, I will call the Microsoft Support and ask them to do something like giving me a working device, I don't know how.
Reformatting to FAT32 is not an option. I can only reformat to exFAT or NTFS. Will either of these work?
Which install of Windows do you suggest creating the recovery media for, 1909 or 2004?
Should I update to 20h2 immediately after rei-installing from the USB?
According to statistics I managed to collect It happens everytime when: user1 logs in for the first time after the device rebooted. Camera is ok and Hello works fine. Then user1 locks the screen by any means either automaticaly or by pressing the button. Now user2 takes the device and logs in with Hello and it is OK again. User2 also locks the screen. Now user1 wants to login again and... camera fails after several retries. From this moment it is impossible to recover the camera. Only reboot will help.
