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I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w
Any solutions?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Could you please check the LOT number of your original device? You can find it on the underside of your box on the sticker. Somewhere between the barcodes it says LOT: XXXX . Mine is 2037, if yours is the same or at least somewhat similar, that might mean that they used a faulty component in that batch.
I purchased my device directly from Microsoft. I had 2 devices with the same issue.
Okay, maybe they are from the same batch, that might explain it. I got both my original device and the replacement one from Amazon.de with not much time in between, so maybe it is just a faulty batch. I might try getting another replacement from Amazon in order to avoid getting a refurbished one from Microsoft. If that doesn't work, I will try to get it replaced by Microsoft. But first, I'll wait for the technical department of Microsoft Support to get back to me, after over a month of waiting, it should be about time for that.
I'll keep you posted.
I purchased my device directly from Microsoft. I had 2 devices with the same issue.
I installed all of the apps you listed, except for edge deflector. I used OneNote. I use it both with a school account and a private account.
I think its unlikely its a high level software issue?? I feel like its is more likely a firmware issue. Maybe some of the surface pro 7s use a slightly different camera model or something, so the firmware isnt working.
That would be a possibility, but considering the replacement devices that didn't fix it, it would be pretty bad luck. Did you buy your original device from Microsoft directly? If yes, it could be explained with the devices all being from the same faulty batch.
If not, it's got to have something to do with some piece of software or really, really, really bad luck.
Anyway, thanks for your reply.
I installed all of the apps you listed, except for edge deflector. I used OneNote. I use it both with a school account and a private account.
I think its unlikely its a high level software issue?? I feel like its is more likely a firmware issue. Maybe some of the surface pro 7s use a slightly different camera model or something, so the firmware isnt working.
