The guy from Intel told me that it wasn't them who made the drivers despite it explicitly saying so in device manager. He said that Microsoft made that driver as the OEM, so they couldn't do anything about it.
constant PFN_LIST_CORRUPT BSOD on surface pro 7
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Anonymous
I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w
Any solutions?
Surface | Surface Pro | Install and update
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Anonymous
2021-05-28T13:15:51+00:00 -
Anonymous
2021-05-28T11:30:15+00:00 It was an advanced exchange, so no, it's definitely a different device. I also compared the serial numbers. My support agent is pretty nice and really tries to help me (he is actually the best one in his department), so I will ask him for another option. I will also try calling Intel Support as they are the manufacturer of the camera and its drivers. Also, the Intel support is much better than Microsoft's in my experience, they have much more technical expertise and tried to help me with something that was probably not even related to them.
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Anonymous
2021-05-28T10:44:07+00:00 This just ridiculous! Is there an opportunity that you received one of your previous devices? Did you note serial numbers you had before?
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Anonymous
2021-05-27T21:20:29+00:00 Okay, so I received my next replacement device today, and not only does it have a couple of quality issues (camera, build quality) and a battery that has 139 cycles completed, but it also suffers from the exact same BSOD issue. I will try to get it replaced with something better now.
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Anonymous
2021-05-26T20:04:10+00:00 Let’s sue them! People received $500 million from Apple for battery issues with 6 and 7 iPhone.
They sell faulty device and refuse to fix issues it has. I have Pro5 at work which is free of any such issues. I am gonna check the camera device make/model on it to compare. Will keep you posted
I'd love to sue them, but it's not so easy to get a lot of money by suing companies here in Europe. However, if you got 500 Million by suing Microsoft, I'd appreciate it if you gave me $1000 of them so I can buy a Pro 7+ or an iPad + Laptop instead ;)