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I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w
Any solutions?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I've finally got some good news, for a change.
Yesterday and the day before that, two separate Microsoft support agents checked with the hardware team, and it turns out the issue isn't just known anymore, but it's known to be widespread and they have acknowledged that it is not a hardware issue, so they are working on a fix for it.
Hi everyone, maybe we can slightly improve the chances of this getting fixed by voting on my ticket in Feedback Hub: https://aka.ms/AAd8i1k . I'd really appreciate it if you took a minute to agree to my feedback, thanks.
I don't know, it was just a random support agent, I don't think he had that much technical expertise. I think he wasn't even directly employed by Intel, but rather by Teleperformance UK or something like that. (I don't know why UK, I live in Germany and the guy spoke German, but the support times for all of Europe were in UK time zone)
The guy from Intel told me that it wasn't them who made the drivers despite it explicitly saying so in device manager. He said that Microsoft made that driver as the OEM, so they couldn't do anything about it.
Would it be possible ask him for Intel's precision-touch & stylus driver in charge of pen tracking? There's a project on github that's trying to port Linux to Surface devices and they're trying to get pen support to work for SP7s. At this point it appears Linux runs better than Windows even on Microsoft's own hardware.
Now I spoke to yet another Microsoft support agent who appears to work for a different company (the ones before were employed by Teleperformance Poland as far as I can tell). He told me that the issue is known and is on a list internally, but it isn't "confirmed". He said the department where the people who have a clue of what they're doing work will get back to him either tomorrow or Monday and I gave him every piece of information about the crashes that I had, so hopefully they will actually fix it.
