constant PFN_LIST_CORRUPT BSOD on surface pro 7

Anonymous
2020-11-19T08:47:16+00:00

I have a surface pro 7 that I use 90% of the time for taking notes. I've noticed that about once every week, immediately after using the camera in Onenote for Windows 10 I get a PFN_LIST_CORRUPT blue screen. This happens when onenote is syncing with onedrive, after the camera app has shut down. This doesn't occur every time I use the camera, and so far I have only seen this BSOD while using onenote. My four most recent minidump files can be found here: https://1drv.ms/u/s!AmXBsokKEXVkwBl\_KnsTW9XEo91w

Any solutions?

Surface | Surface Pro | Install and update

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  1. Anonymous
    2021-05-03T17:34:31+00:00

    I installed all of the apps you listed, except for edge deflector. I used OneNote. I use it both with a school account and a private account.

    I think its unlikely its a high level software issue?? I feel like its is more likely a firmware issue. Maybe some of the surface pro 7s use a slightly different camera model or something, so the firmware isnt working.

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  2. Anonymous
    2021-04-16T09:57:08+00:00

    Okay, so let's try to find out why we have that problem and others don't.

    Have you added a work or school account?

    Did you install any of the following:

    • Microsoft Teams
    • Google Chrome
    • EdgeDeflector
    • Microsoft Office

    If you use Chrome, did you change any of the flags there?

    Do you use OneNote for Windows 10? If yes, with a work or school account or with a private one?

    @AndrésSánchez5, I'd appreciate it if you could answer these questions despite having returned the Surface months ago, thanks.

    Hello? Is anyone still reading this?

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  3. Anonymous
    2021-04-13T13:21:32+00:00

    Okay, so let's try to find out why we have that problem and others don't.

    Have you added a work or school account?

    Did you install any of the following:

    • Microsoft Teams
    • Google Chrome
    • EdgeDeflector
    • Microsoft Office

    If you use Chrome, did you change any of the flags there?

    Do you use OneNote for Windows 10? If yes, with a work or school account or with a private one?

    @AndrésSánchez5, I'd appreciate it if you could answer these questions despite having returned the Surface months ago, thanks.

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  4. Anonymous
    2021-04-08T15:53:06+00:00

    No. I noticed the issue within my return period. I am now waiting for my 3rd exchange device. They tell me its only an issue affecting some people but I am beginning to doubt it.

    I would just return the device altogether, but I have the pen (which I cannot return anymore) so I feel like I am kind of stuck.

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  5. Anonymous
    2021-04-08T13:15:36+00:00

    Has anyone found a fix for the BSOD problem yet?

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