Battery drain issue

Anonymous
2020-02-06T02:43:57+00:00

Hi all,

I just got a Surface Pro 7 and became a part of Surface community.

I have a quick question. How long does your Surface Pro 7 battery last?

I saw several posts and comments on the battery drain issue, but I'd like to know whether the battery problem is only to a specific model (i5 or i7), or just seen in some devices.

Because I feel my Surface Pro barely works for 4~5 hours (Wifi with google docs, or simple work, etc.) not up to 10.5 hours. On the ads, it clearly says 'All-day battery life' & up to 10.5 hours of typical device usage. I tried some recommendations from other posts, but so far no luck here. 

So, I'd like to know whether you have a similar problem or successfully managed the problem.

Thanks in advance.

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2022-03-25T13:42:36+00:00

    I am having the same issue. I got a surface pro 7 for university, I only use it to open power points and work on word, I used to get 4 hours maximum while on a lecture, my lectures run for 6 hours so I could never finish a lecture with the computer on, I had to leave, charge it up, and catch up after. I went to the shop I got the computer and got a replacement. I am having exactly the same problem now. 4H down the line and I am on 29% with 2 more hours to go. I really don't want to be a nuisance and having to go to the shop and once again raise a complaint about it, but I am getting no battery life out of this machine at all.

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  2. Anonymous
    2022-03-25T13:56:50+00:00

    Hi there. I wouldn't worry about being a nuisance. They sell it with an advertised price, and that's what it should be.

    In the meantime,

    Keep Battery Saver on

    Keep screen brightness as low as you can

    Go to Start button, type "Control Panel", open it go to Hardware and Sound > Power Options, then whichever (pref Battery Saver or Balanced) is selected, go to "Change plan settings" (on the right in blue) > Change advanced power settings" (one from the bottom in blue) > click the + by Processor power management then "On Battery", change to 95% (this basically stops it giving a turbo boost to the processor every time you ask it to do something. If you notice a slow down, change it to 99%

    Hope it helps a bit.

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