Battery drain issue

Anonymous
2020-02-06T02:43:57+00:00

Hi all,

I just got a Surface Pro 7 and became a part of Surface community.

I have a quick question. How long does your Surface Pro 7 battery last?

I saw several posts and comments on the battery drain issue, but I'd like to know whether the battery problem is only to a specific model (i5 or i7), or just seen in some devices.

Because I feel my Surface Pro barely works for 4~5 hours (Wifi with google docs, or simple work, etc.) not up to 10.5 hours. On the ads, it clearly says 'All-day battery life' & up to 10.5 hours of typical device usage. I tried some recommendations from other posts, but so far no luck here. 

So, I'd like to know whether you have a similar problem or successfully managed the problem.

Thanks in advance.

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2021-07-22T10:04:24+00:00

    After 18 months of trying to get more than 5 hours, and having the battery die on pretty much every journey I make, I sold mine and got the HP Spectre 14. It's easy more powerful (I went for the i7,) same aspect ratio, fine to use as a tablet, Thunderbolt 4 and I get at least 8 hours of proper use. Plus I can replace the battery when it goes.

    I'll never go back to surface, even when they advertise 30+ hours, because they simply lie.

    Imagine if car manufacturers gave MPG estimates based on the car not moving and the accelerator not being touched!

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  2. Anonymous
    2021-07-22T10:40:28+00:00

    Good decision. I'm also trying to sell mine ..

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  3. Anonymous
    2021-07-22T10:48:29+00:00

    Who would buy your Surface Pro with such poor battery life?

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  4. Anonymous
    2021-07-22T11:12:26+00:00

    and here's the problem - that's why I still have it :(

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  5. Anonymous
    2021-10-04T02:49:03+00:00

    Hi, Could you please advise me on the way to remove the driver/firmware update, SurfacePro7_Win10? I've been searching around quite a while but still couldn't find the way to do it.

    Thank you!

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