Battery drain issue

Anonymous
2020-02-06T02:43:57+00:00

Hi all,

I just got a Surface Pro 7 and became a part of Surface community.

I have a quick question. How long does your Surface Pro 7 battery last?

I saw several posts and comments on the battery drain issue, but I'd like to know whether the battery problem is only to a specific model (i5 or i7), or just seen in some devices.

Because I feel my Surface Pro barely works for 4~5 hours (Wifi with google docs, or simple work, etc.) not up to 10.5 hours. On the ads, it clearly says 'All-day battery life' & up to 10.5 hours of typical device usage. I tried some recommendations from other posts, but so far no luck here. 

So, I'd like to know whether you have a similar problem or successfully managed the problem.

Thanks in advance.

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2021-05-10T01:19:04+00:00

    Hi all,

    I just got a Surface Pro 7 and became a part of Surface community.

    I have a quick question. How long does your Surface Pro 7 battery last?

    I saw several posts and comments on the battery drain issue, but I'd like to know whether the battery problem is only to a specific model (i5 or i7), or just seen in some devices.

    Because I feel my Surface Pro barely works for 4~5 hours (Wifi with google docs, or simple work, etc.) not up to 10.5 hours. On the ads, it clearly says 'All-day battery life' & up to 10.5 hours of typical device usage. I tried some recommendations from other posts, but so far no luck here. 

    So, I'd like to know whether you have a similar problem or successfully managed the problem.

    Thanks in advance.

    I have the Surface Pro 6 and I only get 4-5 hours on a full charge doing basic tasks and web browsing. I have owned several from the original to the Model 3 to the Model 6. They all get 4-5 hours.

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  2. Anonymous
    2021-01-26T12:56:41+00:00

    Exactly the same issue. I'm afraid this will stop me from getting a microsoft laptop etc. for another 5 years at least.

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  3. Anonymous
    2020-12-27T10:50:28+00:00

    I feel you. I have bought Apple devices for two decades and wanted to give it a try because  I thought, if MS would build hardware and software together they should be able to do the job right. It is a total disappointment. My daughters MacBook is from 2011 and runs without an issue.

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  4. Anonymous
    2020-12-27T10:48:06+00:00

    I have a far more dramatic problem with a Surface 5. Battery loads at absolutely low speed. After one night it shows 100%, but 100% means 1.700mWh of 48.000mWh design capacity. The capacity decreased from 25.000 at the beginning of 2020 to the shown value within the last months. It lasts for 10 minutes of work without power supply which makes this devices unusable after merely three years.

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  5. Anonymous
    2020-12-23T02:01:51+00:00

    It’s terrible. The surface pro 7 is by far the worst tech purchase I have ever made and I absolutey regret my purchase.

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