Battery drain issue

Anonymous
2020-02-06T02:43:57+00:00

Hi all,

I just got a Surface Pro 7 and became a part of Surface community.

I have a quick question. How long does your Surface Pro 7 battery last?

I saw several posts and comments on the battery drain issue, but I'd like to know whether the battery problem is only to a specific model (i5 or i7), or just seen in some devices.

Because I feel my Surface Pro barely works for 4~5 hours (Wifi with google docs, or simple work, etc.) not up to 10.5 hours. On the ads, it clearly says 'All-day battery life' & up to 10.5 hours of typical device usage. I tried some recommendations from other posts, but so far no luck here. 

So, I'd like to know whether you have a similar problem or successfully managed the problem.

Thanks in advance.

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-12-27T10:48:06+00:00

    I have a far more dramatic problem with a Surface 5. Battery loads at absolutely low speed. After one night it shows 100%, but 100% means 1.700mWh of 48.000mWh design capacity. The capacity decreased from 25.000 at the beginning of 2020 to the shown value within the last months. It lasts for 10 minutes of work without power supply which makes this devices unusable after merely three years.

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  2. Anonymous
    2020-12-23T02:01:51+00:00

    It’s terrible. The surface pro 7 is by far the worst tech purchase I have ever made and I absolutey regret my purchase.

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  3. Anonymous
    2020-12-23T01:48:17+00:00

    hey I'm having the same issues and I haven't had the Surface pro 7 not even 3 days and I'm losing battery exponentially fast.

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  4. Anonymous
    2020-12-13T07:32:01+00:00

    Refund it when you have a chance.

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  5. Anonymous
    2020-10-18T19:53:44+00:00

    What do I do if the tablet just hot and shut down then never could turn on again

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