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Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this?
The laptop is only about 6 months old and the battery seems to be in good health.
I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b
Also be sure to report there as well if you are experiencing this issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history
This should be available on Windows Update:
October 10 release
The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:
| Windows Update History Name | Device Manager Name |
|---|---|
| Surface – Firmware – 145.501.139.0 | Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul> |
Can anyone confirm or deny that there is any fix/workaround relevant to the loss of battery on shutdown for the SP4 (not SP6)??
The release preview appears to only be for the SP6 correct?
Reading all of this is a mess.
In short @MorganKita it is a temp fix. In regards to what @James is saying he is emphasizing the Windows Insiders program with on going development of the @Surface line of Products & Windows, but off topic for a sec. Even Apple is facing the same issue (Currently fixed on both their i9 series Macbook Pro's & recently the iPhone IOS 13.1) So no it is not only INTEL CPU's, it's also ARM, AMD and others, it is the core programming of how the CPU can be programmed to help isolate malware for users.
NOTE: Navigate to pg. 35 and look for the temp fix for SP4 with Jose, also yes be patient if you can, the next update will soon be avail. for the general public, along with further development of SMT with Firmware.
See this is where I'm confused. I'm starting to think multiple "battery" problems are being written here maybe? I tried turning off SMT in the UEFI menu and selected shutdown from the windows start menu. Left my SP4 unplugged and off for 10 hours, and come back and just like always it's down 10% battery. 1% per hour roughly.
Also in regards to the release preview.... I still can't get anyone to confirm that they have been able to download it with an SP4, so far from reading only SP6. That's why I was assuming it was a fix for only the SP6.
I'm so f'ing confused right now, and am sick of having my battery drain no matter what I do with the damn thing.
We are too late in the game now to chase down any issues because October the 2nd is just a few days away and this whole issue is going to change.
firmware to fix the battery issue is not tied to the 1909 build. there is no
information on when the fix will be released.
Device: SP6, i5, 8GB
Hello everyone, I was hesitant to switch on the Insiders Programme earlier. But I did that today with the Release Preview ring. I have received the firmware 241.1.139.0 update. Going to see how things go from here on. But I would like to circle back with SP6 users who had done this much earlier. Is everything still working fine or has anyone experienced any issues?
The screenshot shows Insider Builds only. Where do you see a Firmware update?
There is a possibility of a bug and I will be exploring that.
Right now, we are close to a 'closure' and the RTM release is just a few days away. That particular Firmware can be updated to even a newer version between now and then and I will be looking at that closely. I always watch the Windows Update panel very carefully every tine anything comes across. I have never had a malfunction with any Build coming across for which others did but I did find that for Insiders Builds, you have to update the Store apps before downloading Builds (they eat up the bandwidth for the download).
We are too late in the game now to chase down any issues because October the 2nd is just a few days away and this whole issue is going to change.
