Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-08-23T14:31:04+00:00

    Shutting down, while plugged in, at a full charge seems to be the factor for me. Shutting down after being on battery does not seem to cause the issue.

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  2. Anonymous
    2019-08-23T06:43:54+00:00

    Have you noticed any drop if you shut off your device at less than 100%? 

    For instance, what if you shut it off again after it starts up around 75%, does it then start at 50% next time?

    So far I’m not seeing that happen. Understanding exactly what conditions trigger this issue may help in solving it.

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  3. Anonymous
    2019-08-23T06:14:19+00:00

    I am able to confirm the same observation.

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  4. Anonymous
    2019-08-23T06:07:02+00:00

    I can confirm that this is not actually an "overnight" problem.

    All I have to do is take my fully charged laptop. Shutdown. Unplug. Wait even 10 minutes and start it up again to find the charge showing around 75%.

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