Surface Pro 6 Runs Slower in Dock

Anonymous

My Surface Pro 6 runs noticeably slower when it is connected to the dock. I have a dock at both home and work and see the same reduced performance in both places. This is not a new issue (unlikely related to a recent Win or other software update). Both docks were originally purchased for use with my previous Surface Pro 4 device.

Does anyone else notice such a pattern?

Any thoughts on what might be causing this and how to fix it?

Surface Pro 6, i7, 16gb
Win 10 10.0.17763 Build 17763
>300GB of 500GB hard drive are free

I don't see any obvious issues when looking at Task Manager. CPU, memory and internet are all lightly utilized.

Thanks much for any thoughts.

-bs

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104 answers

Anonymous

2019-08-27T17:49:04+00:00

I've no idea.
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Anonymous

2019-08-28T11:16:11+00:00

I just received new Surface Firmware 239.3301.139.0 but there's no changelog yet on the Surface Pro firmware updates page.
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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator

2019-08-28T12:45:49+00:00

Maybe it is a fix for Surface Firmware 239.3101.139.0 that impacted battery performance?
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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator

2019-08-28T13:06:53+00:00

BTW, if the Surface is an Insiders machine, Microsoft tests firmware in the Insiders rings and does NOT document until they release to production for all. I am trying to find out more about this update you mention. Is your Surface in an Insiders ring and if so, which one?
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Anonymous

2019-08-28T13:50:26+00:00

Yeah, my SP6 is in the Release Preview insider program.
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