Surface Pro 6 Runs Slower in Dock

Anonymous
2019-04-09T02:47:14+00:00

My Surface Pro 6 runs noticeably slower when it is connected to the dock. I have a dock at both home and work and see the same reduced performance in both places. This is not a new issue (unlikely related to a recent Win or other software update). Both docks were originally purchased for use with my previous Surface Pro 4 device.

Does anyone else notice such a pattern?

Any thoughts on what might be causing this and how to fix it?

  • Surface Pro 6, i7, 16gb
  • Win 10 10.0.17763 Build 17763
  • >300GB of 500GB hard drive are free

I don't see any obvious issues when looking at Task Manager. CPU, memory and internet are all lightly utilized.

Thanks much for any thoughts.

-bs

Surface | Surface Pro | Power and battery

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  2. Anonymous
    2019-09-22T08:57:27+00:00

    New Surface Firmware update - 241.1.139.0 DOES NOT solve 0,4 GHz throttling issue.

    I can't believe this. Can't believe this.

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  3. Anonymous
    2019-09-19T06:09:11+00:00

    No idea yet. I just installed it few hours ago so it's too early to judge.

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  4. Anonymous
    2019-09-19T02:24:47+00:00

    Do the new surface firmware and/or dock firmware appear to resolve the CPU throttling issue with the surface on the dock?

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  5. Anonymous
    2019-09-18T22:01:26+00:00

    I also noticed that there's a new Surface Dock firmware package on the MS IT page (https://www.microsoft.com/en-us/download/details.aspx?id=46703). Surface Dock Updater v2.23.139.0 is gone, and now there is Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0 with following drivers:

    • SurfaceDockIntegration.inf 2.0.303.0  (01.03.2017)
    • SurfaceDockFwUpdate.inf 1.42.139.0 (15.08.2019)

    Both drivers replaced old versions:

    • SurfaceDockIntegration.inf 1.0.6.0 (14.03.2016)
    • SurfaceDockFwUpdate.inf 1.2.6.0 (22.03.2016)

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