Surface Pro 6 Runs Slower in Dock

Anonymous

My Surface Pro 6 runs noticeably slower when it is connected to the dock. I have a dock at both home and work and see the same reduced performance in both places. This is not a new issue (unlikely related to a recent Win or other software update). Both docks were originally purchased for use with my previous Surface Pro 4 device.

Does anyone else notice such a pattern?

Any thoughts on what might be causing this and how to fix it?

Surface Pro 6, i7, 16gb
Win 10 10.0.17763 Build 17763
>300GB of 500GB hard drive are free

I don't see any obvious issues when looking at Task Manager. CPU, memory and internet are all lightly utilized.

Thanks much for any thoughts.

-bs

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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104 answers

Anonymous

2019-09-27T00:58:59+00:00

I am using ThrottleStop to turn off BD PROCHOT. Works so far. Should not need to use a third party to fix MS issues.

I've been using ThrottleStop as well until MS resolves this.
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Anonymous

2019-09-26T23:30:11+00:00

I am using ThrottleStop to turn off BD PROCHOT. Works so far. Should not need to use a third party to fix MS issues.
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Anonymous

2019-09-26T23:26:17+00:00

Very frustrating issue.
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Anonymous

2019-09-26T17:59:01+00:00

Yes, I'm still facing the throttling issue. I made the change yesterday and I experienced the throttling issue later that day and again today.
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Anonymous

2019-09-26T17:38:58+00:00

Nope, I didn't. So you still face 0,4 GHz throttling?
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