Surface Pro 6 Runs Slower in Dock

Anonymous
2019-04-09T02:47:14+00:00

My Surface Pro 6 runs noticeably slower when it is connected to the dock. I have a dock at both home and work and see the same reduced performance in both places. This is not a new issue (unlikely related to a recent Win or other software update). Both docks were originally purchased for use with my previous Surface Pro 4 device.

Does anyone else notice such a pattern?

Any thoughts on what might be causing this and how to fix it?

  • Surface Pro 6, i7, 16gb
  • Win 10 10.0.17763 Build 17763
  • >300GB of 500GB hard drive are free

I don't see any obvious issues when looking at Task Manager. CPU, memory and internet are all lightly utilized.

Thanks much for any thoughts.

-bs

Surface | Surface Pro | Power and battery

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-28T13:06:53+00:00

    BTW, if the Surface is an Insiders machine, Microsoft tests firmware in the Insiders rings and does NOT document until they release to production for all. I am trying to find out more about this update you mention. Is your Surface in an Insiders ring and if so, which one?

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-28T12:45:49+00:00

    Maybe it is a fix for Surface Firmware 239.3101.139.0 that impacted battery performance?

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  3. Anonymous
    2019-08-28T11:16:11+00:00

    I just received new Surface Firmware 239.3301.139.0 but there's no changelog yet on the Surface Pro firmware updates page.

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  4. Anonymous
    2019-08-27T17:49:04+00:00

    I've no idea.

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  5. Anonymous
    2019-08-27T14:27:48+00:00

    edited

    Any idea on the firmware rollout date ?

    regards

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