2/17 firmware update installed, but when I look in Device Manager in the firmware section, I get Code 10

Anonymous
2016-02-20T02:36:42+00:00

Split from this thread.

You may THINK that you have the updates installed but you may NOT:

BUT:

I tried reboots, re-installs, and everything else, but the updates fail to start.

Surface | Surface Book | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-02-23T04:03:01+00:00

    Thanks, though that isn't a good sign for Microsoft.

    I have the latest firmware yet sleep is still not working properly.

    Also are the graphic drivers supposed to be from January and December too?

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  2. Anonymous
    2016-02-23T14:27:25+00:00

    For those of you not able to get the drivers installed, can you please try installing the update from our MSI package which is now available for Surface Book from our download center. This was just published last night.

    Let me know how that goes.

    Thanks,

    Greg

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  3. Anonymous
    2016-02-23T20:16:06+00:00

    I was able to get the ME firmware to update by uninstalling it from Device Manager and rebooting (twice) without uninstalling the busted System Aggregator entry (it seems if you uninstall both it tries to do the SA first then fails and gives up).

    However, even with the ME updated, I still can't get the SA update to succeed. It starts with a small amount of the progress bar filled, then ~30 seconds later gives up.

    I also tried installing the MSI (downloaded today) and it didn't help.

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  5. Anonymous
    2016-02-24T03:24:02+00:00

    I have seen this same issue two months in a row with monthly firmware updates.

    In January, I tried updating with Windows Update on two different Surface Books and saw the same errors as others are seeing in this thread.

    I did a clean install and was able to update.

    With this latest update, I decided to try the msi which was published yesterday. I am again seeing the same errors. I have tried everything mentioned in this thread without any luck.

    Any ideas before having to do another clean install? Is there any information I can provide to assist?

    Thank you.

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